Privacy Policy


Cedas and its subsidiaries and affiliates (collectively, "Cedas") respect your privacy. We use technical, administrative, and physical measures to safeguard the personal information entrusted to us.

We collect information through our contractual relationships, correspondence, your interactions with our websites and via social media, through our applications and in our interactions with end users of our products, all of which are governed by this Cedas Privacy Policy, unless otherwise specifically stated or agreed.

The personal information of our Employees and those seeking employment with us are governed by the Cedas Employee Privacy Policy and Cedas Job Applicant Privacy Policy.

This Cedas privacy policy describes our practices as they relate to the collection and processing of personal information generally. Cedas complies with applicable legal requirements and refrains from collecting or using personal information in a location or in a manner prohibited by local law. By providing personal and other information to us you agree to the terms and conditions of this Privacy.

What personal information does Cedas collect ?

The types of data that Cedas collects are listed below. Because this Cedas Privacy Policy covers a wide variety of situations, there may be data elements listed here that do not apply to your specific situation. Please contact us as described in the “How to Contact Cedas” (located at end of document) section below if you have any questions.     Contact CEDAS

  • Name, including given, family, middle, any suffix (such as Jr. or Sr.) and salutation (such as Mrs. or Mr.).
  • Basic identification information, such as date of birth, gender, and/or relationship to Cedas (e.g., employee, employee relative, beneficiary, customer, end user, supplier).
  • Country of birth, citizenship held (past and present), and permanent residency status, as required or permitted by applicable law.
  • Language and communication preferences.
  • Work contact information including telephone number, email address, mailing address and work location.
  • Home address, personal email address and home telephone number, including personal mobile telephone number.
  • Emergency contact information (which may include third party personal information that you provide to us).
  • Device location, including geographic location data, and other security authentication data from your personal computing device or telephone for certain types of employees, vendors pursuant to a contract, and customers and end users who opt in.
  • Cedas computer, network, and communications information and logs covering the use of company phones, computers, electronic communications (such as email and electronic calendars).
  • Information about how you or your company engage with Cedas products and services, including your personal preferences.
  • Employment details including job title, department, job function, cost center, and names of your supervisor and assistant.
  • Employer details including company name(s), company location(s), company address (es), and jurisdiction of incorporation.
  • Work experience, education and job history, skill categories including language skills, licenses, certifications and authorization to perform certain work, membership to a participating trade association or union or membership to a professional organization.
  • Training, development, and performance review information.
  • Work assignments and work product that may include a connection to you, such as but not limited to, documents and files with you identified as the author and tasks assigned to you or your company.
  • Military service information as required by applicable law or as submitted to us voluntarily.
  • Environmental, health and safety information including injury related information.
  • Agreements, programs, and activities in which you participate.
  • Payment and invoice-related information, including government identification numbers and bank account numbers.
  • Information collected through voluntary surveys or promotion or through use of products or services.
  • Record of any incident that occurs on Cedas premises, in or about a Cedas vehicle, or at a customer location if the elevator is maintained or made by Cedas.
  • Travel and expense information related to work assignments, including visa information, expense details for any expense submitted for Cedas to pay, and information gleaned from audits conducted to ensure compliance to travel policies or vendor contract terms.
  • Information collected as part of an assignment or access to certain customer or Cedas facilities, such as time and attendance data, badge information, photographs, audio, video, biometric information (e.g. fingerprint, iris scan or voice recognition), or geographic location data used for a particular role or assignment but such collection will be known, transparent, and consistent with applicable law.
  • Required screenings, such as a medical examination, drug screening (where permitted), and background check information as required or permitted by applicable law.
  • Information that may be required for international trade compliance regulations to permit your access to certain technologies, products or as may be required for a particular assignment or visit as required by applicable law.
  • Government issued identification numbers (in whole or in part), such as a tax identification number, Cedas assigned identification number, social security/insurance number, government issued driver’s license number, visa, passport, or other document number.
  • Qualifications to serve as a vendor, including confirmation of conflicts of interest which may involve third party references.
  • Visitor information, including time, date, and location of visits, information regarding a vehicle for parking purposes, and information necessary to maintain visitor logs and to conduct denied party screening.
  • Listing of gifts that may have been provided to you or received from you (nominal or otherwise)
  • Location information for certain sites that provide location-based services, such as maps, access to printers based upon location, or availability of nearby conference rooms, but such collection will be known and transparent.
  • Information relating to your participation in a conference or meeting including without limitation, hotel reservation information, flight information including airport, flight number and arrival and departure times, dietary preferences or restrictions, and travel companions.
  • Information provided to facilitate a service or request assistance, such in the event of an entrapment in an elevator, or a call to Cedas office.
  • Information required to process a claim or provide requested benefits or services, which may include health information, government identification numbers, location information, or other information necessary in order for Cedas to properly process the claim.
  • Any information that a person chooses to include in a document that is part of a legal proceeding involving Cedas.

How might CEDAS use the personal information it collects ?

Cedas will use your personal information only for legitimate business interests, to fulfill a legal obligation or to meet our contractual obligations as described in this Cedas Global Privacy Notice. Because this Cedas Privacy Notice covers a wide variety of situations, there may be enumerated uses listed here that do not apply to your specific situation. Please contact us as described in the “How to Contact Cedas” section below if you have any questions. Cedas may use your data to:

  • Conduct regular business operations, including managing our contractual commitments, our obligations to regulators and authorities, supplier management, customer engagement, and the development of new products and services.
  • Provide the information, item, or service you have requested, this may include the use of geographic location data for certain applications to facilitate services such as granting access to a building or elevator or enabling integrated features of our elevator services.
  • Provide you with customized services and content relevant to your specific needs and interest.
  • Manage our local and centralized operational databases including without limitation our enterprise resource planning tools (ERP) and our customer database.
  • Evaluate the effectiveness of our marketing and social media campaigns, usefulness of our products and services (including our apps) by tracking performance, assessing engagement, and conducting business analytics.
  • Develop new offerings, improve the quality of our products, improve personalized user experience, and better prepare future products and content based upon the collective interests of our users.
  • Manage invoices and payments for both accounts payable and accounts receivable.
  • Respond to situations involving a risk of health or safety, including both in an emergency situation as well as the deployment of safety initiatives.
  • Provide health and safety programs and services, including drug screening (this may include on site heath screening, annual health certifications as required by law in some jurisdictions, and drug screening where permitted and deemed appropriate or necessary).
  • Manage physical security, including issuance of access controls and disaster preparedness.
  • Manage, maintain and secure information technology systems, such as computer networks, email, internet access, and access to our product related systems such activity includes
    •   Verifying your identity for access controls and security for computer and other systems
    •   Internet, intranet, email, social media, and other electronic system access
    •   Virus, intrusion, and insider threat scanning and analytics
    •   Creation and analysis of logs for security and helpdesk purposes
    •   Providing helpdesk support and system maintenance activities
    •   Backing up and recovering data and providing disaster recovery services
  • Conduct reporting and statistical analysis, including global headcount, demographics and related cost information.
  • Oversee location tracking, duration, and other telematics of certain assets and applications for management of services provided, security, safety, efficiency, and your convenience.
  • Ensure and confirm compliance with import, export, and other international trade controls, including managing registrations and authorizations, access to controlled technologies and/or commodities, and screening for sanctioned or restricted countries or parties.
  • Respond to ethics questions, concerns, and complaints.
  • Perform audits and compliance reviews and internal investigations (including those resulting from allegations brought to our attention) to ensure and confirm compliance with applicable policy, regulation and law, ethics, and trade compliance and reporting resulting findings and disclosures to our leadership, management, and where appropriate or required or appropriate to regulators.
  • Evaluate and report conflicts of interest (including tracking business gifts).
  • Address environmental, health, and safety issues, including injury and damage claims and implementation of controls and corrective actions.
  • Prosecute, defend and negotiate claims which could include litigation, arbitration, administrative or regulatory proceedings, including pre-dispute activities such as mediation, discovery and the collection of evidence.
  • Secure and protect intellectual property rights including but not limited to patent filings.
  • Forecast and plan for our business operations.
  • Plan for, evaluate, or execute mergers, acquisitions, divestitures (including due diligence and integration activities).
  • Support the sale or transfer of all or a portion of our business or assets (including through bankruptcy).
  • Facilitate investor management and investor services activities.
  • Document participation in trade associations and professional organizations.
  • Administer marketing and sales campaigns and customers surveys.
  • Manage joint ventures, distribution channels and sales representative relationships.
  • As otherwise reasonably foreseen or as expressly authorized by applicable law or regulation.

Cedas may transfer your data to third parties to assist Cedas in conducting its business as described herein. But Cedas will not sell your data.

Does Cedas use your personal information to contact you?

Yes. In addition to contacting you as described above, Cedas may also use the information it gathers to communicate with you regarding new and modified products and services offered by Cedas, or other special offers or contests. Cedas may use the information to notify you of any safety concerns. Cedas will of course ensure that any marketing communications will provide a simple method for you to opt-out or unsubscribe.

Does Cedas share your information with third parties?

Cedas will not sell your personal information. Cedas may share your personal information outside the Cedas group of companies to:

  • Service providers that Cedas has retained to perform services on our behalf or on behalf of our building clients pursuant to a contract that restricts further sharing of your information except to perform services contracted for by us or as may be required to comply with legal requirements, for example, cloud service providers, system and software providers, or business consultants.
  • Comply with legal obligations such as in order to respond to a legitimate legal request from law enforcement authorities or other government regulators;
  • Investigate suspected or actual unethical or illegal activity;
  • Prevent physical harm or financial loss; or
  • Support the sale or transfer of all or a portion of our business or assets (including through bankruptcy).Secure access rights to Cedas or customer facilities for the personnel of our suppliers and subcontractors;

For individuals who interact with Cedas on social media sites, Cedas may disclose your personal information to contacts associated with your and Cedas’ social media accounts, to other website users and to your social media account provider in connection with your social sharing activity as it relates to Cedas, including any sweepstakes or contests that you might enter on our site. Should you elect to post information on message boards, chat, profile pages, blogs and other services to which you are able to post information and materials (including without limitation, our Social Media pages), such communications would of course be subject to the privacy notice of the social media platforms on which your content is posted. Cedas is not responsible for those platforms.

Does Cedas transfer personal information to other countries?

Because Cedas is a global company with locations in many different countries, we may transfer your information from one legal entity to another or from one country to another in order to accomplish the purposes listed above. We will transfer your personal information consistent with applicable legal requirements.

Cedas relies on available legal mechanisms to enable the legal transfer of personal information across borders.

How does Cedas use cookies or other tracking technologies?

Cedas may use cookies on its websites and applications. Cookies are small text files sent to and stored on user computers that allow websites to recognize repeat users, facilitate user access to websites, and allow websites to compile aggregate data for content improvement purposes. Cookies do not damage user computers or files. If you do not want cookies to be accessible by this or any other Cedas website or application, you should adjust the settings on your browser program or system in your electronic device to deny or disable the use of cookies. Please note that in doing so, you may impair or fully disable your ability to use the full functionality of Cedas websites, computer and mobile applications, and social media platforms.

When you are on Cedas website, you should know that Cedas monitors user traffic patterns according to a user’s domain name, browser type, date and time of access and pages viewed. This information is collected in order to measure the number of visitors to our website and to determine which areas our visitors find useful. Cedas uses this information to enhance a visitor’s experience and to better prepare future content. A visitor to our website may be asked to provide personal information. In that event the collection of personal information will be transparent to you. You will be provided an opportunity not to share such personal information, but please know that your decision not to provide certain information may reduce the functionality or even restrict your ability to participate fully in the site’s offerings. Your mobile service provider may also impose its own privacy policy on your use of their device. Cedas is not responsible for and does not control how others may collect and process your personal information.

What should you understand about the third-party links that may appear on this website?

In some instances, Cedas may provide links to non-Cedas controlled websites, which Cedas will make reasonable efforts to identify as such. Cedas does not control such third-party websites, however, and cannot be responsible for the content or the privacy practices employed them.

How long does Cedas retain personal information?

Cedas will retain personal information so long as needed to comply with its contractual and legal obligations. If the personal information is not subject to contractual or legal obligations, Cedas will retain the data for as long as is required for the original purpose for which it was collected. Any personal information collected online regarding a user that has not accessed a Cedas website, application or media site will be deleted from our files within a reasonable period of time unless prohibited by applicable law or required to fulfill our contractual obligations.

What choices do you have with respect to your personal information?

Where possible, Cedas will provide you with the opportunity to decide whether to provide your personal information. There may be circumstances in which you will not be provided with a choice, such as for IT security purposes like virus and malware screening for individuals with access to Cedas networks. Some jurisdictions give individuals rights, including the right to request access, corrections, and updates to their personal information. Cedas will provide a prompt response to such requests and will comply with all legal requirements concerning your personal information. Cedas will use reasonable efforts to update information timely, and where required by law shall remove your personal information from the Cedas files. To protect user privacy and security, Cedas will take steps to verify the user identity before making any requested change. To access, change, or delete your personal information, to ask questions, or to raise concerns send an email to Cedas at Some of our websites, apps, and social media accounts allow you to make corrections directly at the site without need to further contact Cedas.

Please note that while we will assist you in protecting your personal information, it is up to you to protect your passwords and other access credentials from others.

How might Cedas change this policy?

As Cedas expands and improves this website, we may need to update this policy. This policy may be modified from time to time without prior notice. We encourage you to review this policy on a regular basis for any changes. Substantive changes will be identified at the top of the policy.

How can you contact Cedas?

If you have questions about Cedas’ privacy practices in general, please email us at . Or you can call us at +971 6 743 7667.